Houston Community News >> Chinese Consumers Launch Anti-Dell Campaign
8/8/2007-- Since April 2007,
Dell China has been a frequent target of Chinese consumers, who blame the
company for delayed delivery of goods.
Dell has often publicly promised to deliver goods to consumers within 1-2 weeks.
But now it sometimes even delays the delivery by more than one month. Though
Dell has made apologies to consumers from time to time, consumers' outrage seems
to not have been calmed.
According to Economic Daily News, in a short period of one week, a consumer
complaint handling website in China has received about 60 complaints against
Dell China for its postponement of deliveries. Showing the power of the Internet
to build communities, a campaign called "10000 Consumers Suing Dell" is also
being initiated online.
(Contributed by Chinese Tech News)