Chinese Culture >> Chinese Society Traditions
In China, trust is important for successful business ventures.
Usually trust will be placed in persons that you have known for a long time,
such as family members or schoolmates. These are people that you have grown up
to trust and who have proven themselves trustworthy over a period of time. There
is a Chinese expression, "lu yao zhi ma li, ri jiu jian ren xin" - You will know
a horses strength over many miles and a mans heart over many days - this
time-tested saying tells us that strong relationships take time, signaling us
that we must be prepared to wait.
Trust does not come quickly to the Chinese; it takes the passing of time and the
passing of tests to feel trust in a person or business partner. Fear of the
unknown is always lingering in the background when interacting with unfamiliar
people and in unfamiliar places; even different cities in the homeland may be
considered a risk. A person from Beijing may not trust a person from Guangzhou,
whom they may know fairly well, as quickly as they would another person from
Beijing whom they just met.
While interacting with Chinese businesses and establishing relationships with
Chinese partners, it is important that you do so by avoiding misunderstandings
that could fester distrust. How do you go about doing this? First, you need to
enter into the relationship with an attitude that you may not be perceived as
you think, and what you perceive may not be what it seems. Some interactions
that seem perfectly "normal" and "acceptable" to you may be out of the question
for your Chinese partner. Do what you can to avoid a faux pas as in China there
is no easy make up for mistakes.
It would also be a good idea to have someone who can assist you to bridge the
"cultural-Linguistic" gap. When choosing this person you should seek out someone
with whom you feel comfortable, someone who you know understands your culture
and communicates clearly with you in your language. Next, they need to be able
to carry your ideals and communicate your messages across to your Chinese
counterpart; ultimately forming a catalyst for positive business relations. Note
that the most important aspect is that this person is in tune with you, if there
is any doubt of that then you should continue looking. If they cannot
communicate with you freely and understand your ideals and objectives with ease
they will not be able to optimize for your communication needs. You will
ultimately be wasting your time.
About the Author
By Todd Cornell.